FAQ · Frequently Asked Questions
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➤ Our new annual opening dates
➤ In winter: February and March
➤ Spring-summer-autumn: mid-May to end of October
➤ Closed months: November, December, January and April -
➤ Weekday discounts* on overnight stays from Sunday to Thursday, except for public holidays¹ and summer holidays²
➤ At all times, discounts* for long stays in tiny houses, mini-chalets and yurts: 3 nights ▸10% | 4 to 5 nights ▸15% | 6 nights and more ▸20%
➤ At all times, discounts* for long stays in campsites: 3 to 5 nights ▸10% | 6 nights or more ▸15%
¹→ Public holidays: Patriots' Day (May), Labour Day (September), Thanksgiving (October)
²→ Summer holidays: around June 19 (depending on the year) until Labour Day
*→ Discounts are always automatically calculated in the prices displayed according to the dates chosen (discounts are not cumulative and are based on the base price per night, which may vary at certain times of the year) -
➤ Arrival between 3pm and 8pm (except Fridays until 9pm).
➤ Departure is at 11am at the latest. -
➤ Contact us as soon as possible to let us know.
➤ After 8:00 PM (9:30 PM on Fridays), the reception is normally closed.
➤ In winter, we preheat the lodging before your arrival to ensure a warm and cozy atmosphere. If we haven't heard from you, we will turn off the heating at your scheduled arrival time.
➤ We will be waiting to give you the keys and welcome you.
➤ We charge a reasonable fee depending on the arrival time ($25 for 1 hour, $40 for 2 hours, etc.).
➤ Please plan your trip carefully and always allow extra time to give us a realistic arrival time. -
➤ As our site is a biodiversity refuge and a place of retreat, we do not accept pets.
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The beauty and tranquility of our forest site are based on fundamental principles of eco-responsibility that protect the flora and fauna, minimize noise and fire risk, preserve wetlands, and foster harmonious coexistence in keeping with the spirit of the site. Thank you for being the guardians of these guidelines, inspired by the Leave No Trace principles, which allow us to preserve the site's biodiversity in a sustainable and responsible way for future generations. This eco-responsible charter honors the land and all living things.
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Yes, there are two maps of the site available in pdf format (2 pages in the same document).
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➤ You will find the essentials for eating and cooking your meals
➤ dishes, utensils, glasses, cups and mugs
➤ pots and pans
➤ Bodum coffee maker
➤ can opener, bottle opener, cheese grater, etc. -
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➤ They work, but they take bad roads that lengthen the journey and are even closed in winter!
➤ It is strongly recommended that you follow our driving directions, created especially for you:
- from the West (Montreal/Sherbrooke)
- from the North (Quebec City) -
➤ arrival, please leave your car in the parking lot and walk to the reception in the main building located on the garden level.
➤ will give you a warm welcome, provide you with the key to your lodging, and give you all the information you need for your stay.
➤ pages lodging or camping for specific details regarding access to each location. -
➤ You can relax in a hammock or on a bench by the stream, stroll along our trails, enjoy our relaxation area in the greenhouse with its infrared sauna (reservations required), admire the view of Lake Mégantic and the border mountains at Espace Ontara, visit our permaculture garden or our solar greenhouse (ask Paula), or simply daydream while admiring the starry sky. Don't miss an astronomy evening with Benoit, a seasoned enthusiast! (reservations required).
➤ Check out our activities page to learn more and find out what to do nearby and in the Mégantic region. -
➤ We cut, split, and dry our own firewood in our SFC-certified forest—one of our eco-friendly practices.
➤ Yes, firewood is included and provided for your use. We ask that you use it responsibly.
➤ Please do not bring your own firewood to avoid the spread of tree diseases and insects—in Canada, transporting firewood between regions is prohibited for this reason. -
➤ From May to October, the hot rainwater showers are operational.
➤ Here are some visual documents for your information:
→ Shower in the rustic camping area
→ Shower in the yurt area -
➤ Yes, but the terms for refunds or rescheduling your stay vary depending on the number of days before your arrival date.
➤ Please refer to our general terms and conditions for our cancellation policy (they are also described at the bottom of your booking invoice). -
➤ Yes, we have a Level 2 charging station with a power output of 7.2 kW. The cost to charge is $8 + tax for an 8-hour block.
➤ Simply select the option when booking your stay or ask at reception to reserve and activate it. First come, first served!
➤ Another 7.2 kW charging station is available in the village of Piopolis, located 1.5 km away.